How to sell and donate to Lovely Things
Lovely Things love excellent quality baby and kids' clothing from 0 to 12 years.* We aim to provide the easiest, clearest & most hassle-free service possible for you to pass on your baby and kids’ clothing.
*Update May 2022 - We are only buying boys clothing at the moment. Please take the time to read this information before requesting postal labels as it will save you time and queries from us. It usually takes us 1-2 weeks to send out labels. If you wish to receive notification of when seller slots open, please subscribe to our mailing list.
We are always happy to accept donations of all clothing - see Donations section below.
Lovely Things’ Quality Standards
What we love to buy:
- All brands of clothing but we have very strict quality standards.
- All sizes of clothes up to 12 years of age in excellent condition, clean and washed and ironed or new with tags or new with tags removed.
- Fully functional (i.e. working zips, buttons, etc.)
What we cannot buy ☹
- Clothes from smoking households.
- Clothes with rips, pulls, holes, pilling, missing buttons or labels, obvious discolouration, cracked print or marker/pen marks.
- Clothes with any stains, marks, excessive wash fade or that have become threadbare.
- Baby equipment/accessories.
- Communion dresses/suits.
- Fake or 'replica' designer wear.
- Holiday souvenirs.
- Socks & underwear.
- Sleeping bags (Gro-bags).
We strongly recommend that you check all items in daylight for all of the above before submitting them to us. If you have any questions about these lists, please just let us know and we will very happy to chat with you.
How to sell to us? It’s as easy as A, B, C!
A - Read through our Quality Standards (listed above) and our Terms & Conditions and choose the categories of clothes you are sending (See GOLD, SILVER & BRONZE below - it can be more than one!).
B – Get in touch with us at email@example.com for a free prepaid An Post label (valid up to 10kgs) to send us your clothes (minimum 30 items). Wash, iron (new items with tags do not need to be washed) and box/bag the clothes up together with the completed Seller Form. Please note that we cannot accept clothing without the completed Seller Form. Payments cannot be processed without this form.
If you have any questions about prices paid for items at this stage, please contact us at firstname.lastname@example.org.
C - Drop your parcel off at your local An Post office. If you want to use another method of sending your clothes to us, please contact us email@example.com.
Once received, clothes will be checked & weighed and then we calculate and email you our offer. If you confirm you accept the offer (see full details below), payment will be sent by Lovely Things within 2 business days.
Please note if you contact us to sell us goods through our social media channels including but not limited to Instagram, Facebook and Twitter and email you will be directed to our website. All sales to Lovely Thing are subject to the terms outlined in our Terms & Conditions, 'How to sell and donate to Lovely Things' & our Seller Form.
What will Lovely Things pay for clothes?
We offer a per kilo price for high street brand clothing and junior designer wear (we can send a full sample list of brands on request and you can read further details in the FAQs).
BRONZE - €4 per kg for ‘high street’ brands like Dunnes, Gap, H&M, Mothercare, Next, Penneys, Zara, etc.
SILVER - €6 per kg for junior designer brands like Hilfiger, Junior J, Ralph Lauren, Ted Baker etc. and Bronze items that are new with tags.
GOLD – Per item Price. These are higher end designer wear (e.g. Armani Junior, Chloé, DKNY, Karl Lagerfeld, Stella McCartney for Kids) and ‘Scandi’ or boutique brands such as Boden, Frugi, Maxomorra etc. Lovely Things also are happy to offer a per item price for Silver items that are new with tags, coats, complete outfits or occasion wear. We cannot give itemised offers and do not provide offers on the basis of photographs. For Gold items please contact us to discuss the best way to send us these clothes at firstname.lastname@example.org.
How do I receive my offer?
Once all the items are checked and weighed, we email you our offer. The price you receive is personalised to your items based on their brand and condition and is not negotiable. We are unable to offer you a breakdown of the individual price for each individual item.
You must confirm to us by email within 48 hours if you want to accept or decline our offer together with your payment details. If you prefer for us to take your payment details over the phone, we are happy to do so. All offers are final and rest with Lovely Things.
We take your privacy very seriously. For more information about how we process your information please read our Privacy Statement for Sellers.
How do I receive my payment?
Once we have email confirmation from you that you accept our offer, we will arrange a PayPal transfer within 2 business days. We do not use any other payment method at this time. It is your responsibility to ensure that all payment details are correct when submitting them to us. Lovely Things cannot be held responsible for incorrect payment details sent to us. An email to confirm that payment has been made will be sent at the time of payment.
Why do Lovely Things only use PayPal and not bank transfers or Revolut?
We make our payments through PayPal so you do not have to share your bank details with us as as PayPal currently offers the best transaction protection. Most financial fraud happens when bank or credit card details are shared via emails or messages and we want to protect you as much as we can.
What happens if I don’t want to accept the offer?
If the offer is not accepted, you may either arrange to collect your clothing back from us within 21 days or have confirmed to us in the Seller Form that we may donate/and or recycle this clothing at our discretion.
What happens if the clothing sent does not meet Lovely Things’ Quality Standards?
If any of the clothes do not meet these standards, we will let you know by email. You may either arrange to collect your clothing back from us within 21 days or have confirmed to us in the Seller Form that we may donate/and or recycle this clothing at our discretion.
What happens if I don’t collect my clothing back from Lovely Things?
If you do not arrange to collect your clothing back from us within 21 days we will recycle this clothing at our discretion. All final decisions rest with Lovely Things.
Lovely Things are very happy to accept donations which meet our Quality Standards. Under our Social and Responsibility Programme, for each kilo of donated items received which meet our Quality Standards, Lovely Things will donate a minimum of €3 to be shared equally between our Programme Partners (see Social Responsibility Programme).